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Shipping & Delivery

All orders have free shipping to the mainland United Kingdom. Shipping charges to Northern Ireland, the Isle of Man, the Channel Islands and the Scottish Islands may attract a further surcharge depending on the combination of product and location. Any additional charges will be made clear to you prior to your order being processed.

The majority of products will normally be delivered direct from stock upon clearance of payment. Major domestic appliances such as washing machines and fridge freezers will usually be delivered direct from the manufacturers using their nominated logistics companies, delivery times may vary. Please contact info@pricesava.co.uk for more information.

While we will endeavour to maintain these estimated lead times, all items are subject to availability and therefore there may be occasions when delivery times are outside our direct control. Any dates specified for deliveries are approximate and we shall not be held liable for any losses, costs, damages or expenses incurred by you due to any delay for delivery of the goods.

We will notify you of any item you have ordered which is out of stock and endeavour to provide an estimated lead-time for this item. You have the right to cancel any order where the item requested is out of stock beyond the normal delivery lead times.

Once the goods have been delivered, you are responsible for them. We will only deliver to the address provided by you on the order and goods will not be left without a signature. It is your responsibility to check the goods are complete and free from damage before you sign to accept them. It is advisable to open them carefully and retain the box and packaging undamaged in case you wish to return the item. Goods cannot be returned without being in their original box and packaging. (See Cancellations and Returns section). Once you have accepted the goods with your signature, Pricesava.co.uk will not accept any liability for damages, scratches, dents, marks or any missing accessories or parts. Any damages, shortages or incorrect items delivered must be noted on the delivery consignment note at the time of delivery.

All risk associated with the product becomes yours after receipted delivery.

Cancellations and returns

Cancellation of orders and return of goods will fall into one of the following two categories:

No fault return – unwanted goods
Faulty return – dead on arrival

No fault return

You reserve the right to cancel your order either before delivery or up to 7 days after the delivery date and receive a full credit or refund less any applicable return delivery charges.

The goods must be unused and be in their original box and packaging (See delivery section above) including all related accessories, parts and instructions. Any ‘free gifts’ associated with this product must also be returned under the same guidelines.

You must notify us in writing (or email) within 7 days of delivery of your intention to cancel. All costs of returning the goods are your responsibility and we must receive these goods within 14 days of your written intention to cancel. Any goods received damaged or incomplete will be returned to you at your cost.

Faulty return

These products are best described as ‘dead on arrival’. A product is deemed to be ‘dead on arrival’ if on first removal from its box and packaging it displays a hardware failure preventing the product from basic operation.

You must report this fault in writing (or email) to us within 7 days from the delivery date.